Sales Support Executive
Our Sales Department, based in Brasov, is expanding. We are currently looking for a result-oriented Sales Support Executive to join our team!
About the role:
The market is enormous and there’s tremendous appetite for our products and services. As a rapidly growing technology company, we are looking for a passionate and ambitious Sales Support Executive to join our sales team and be part of our rapid expansion. You will be part of the Sales team, and in this role, you will work to shape and develop our customer journey – from initial inquiry to order delivery to post sales warranty management. You will be an indispensable asset of the sales team to ensure our customers are serviced and supported in a timely manner.
This is an exciting opportunity to join a company that is a forerunner in Smart City & IoT domains, and has a very strong track record of success globally.
More detailed responsibilities:
The primary focus of this role is, on a day-to-day basis, to help the sales team to do their best work.
You will be involved specifically with:
- Processing and prioritizing incoming leads
- Ensuring NDA’s are signed
- Make sure records are kept up to date in the Customer Database
- Ensure awareness of accurate and real-time stock details
- Support administrative and reporting activities in the sales department
- Monitor incoming orders and make sure of the correctness of the paper trail
- Establish rapport with customers, understand their needs and pain points, communicate our business benefits.
- Work together with production, support and other functions to continuously improve our customer journey appeal.
- Act as a self-starter while leveraging cross-functional collaboration wherever appropriate.
As your skills progress, you will gain the opportunity to get more involved in the sales process with the potential opportunity to progress into the account management or business development teams.
Required qualifications and experience
Curious. Intelligent. Structured. Organized. You view every client inquiry, every phone call you make and every email you send as one more data point to guide you to understanding the quickest path to success. Because you communicate clearly and skillfully through both writing and speech, others always understand the context of your message. Your intellectual curiosity is one of your greatest assets and allows you to effectively interact with people from all walks of life.
- 1-2 years of experience in IT / Telecom.
- Fluent English language skills. Additional language skills are a definite bonus.
- Experience with Microsoft Office, especially Excel, Outlook, Word and Powerpoint.
- Attention to detail.
- Great communication and interpersonal skills. You will need to interact with other departments internally and build relations quickly with these stakeholders.
- Process-oriented mindset, figuring out what works and capitalizing on it by adding new details to future opportunities.
- You will constantly focus on figuring out what works and how to do it more efficiently.
- You will leverage your excellent planning skills to make your work more efficient while continuously improving the existing process.
- You are a fast learner, ready to prove yourself in a challenging role with the expectation that you will rapidly pick up increased responsibilities.
We get a kick from technology accomplishments. Using the latest IT, energy and telecommunications technologies, we are one of the world leaders in developing hardware and software solutions for the Internet of Things. From Europe to Middle East and Asia, millions of people have already witnessed our technologies. We have been creating smarter cities and energy grids for the last 10 years, improving resource management and overall quality of life in remarkable cities all over the world. Find out more about us visiting https://www.flashnet.ro/, http://intelilight.eu/
Working at FLASHNET is
multicultural, multilinguistic, genius, challenging, dynamic, annoying, wonderful, creative, exhilarating, maddening, involving, weird, being yourself, frustrating, informal and friendly. Best workplace you ever had if you want to put your genius to better use and really challenge yourself while making a difference.